Privacybeleid

Privacy Policy

Last updated: April 26, 2026

This Privacy Policy describes how Océa collects, uses, and shares personal data when visiting, interacting with, or making a purchase from ocea.com (the “Site”) and its related services.

1. Data Controller

Océa is the data controller responsible for the processing of personal data as described in this Privacy Policy.

Contact details:
📧 info@ocea.com
📍 Jasmijnstraat, Den Haag, 2563 RR, Netherlands

2. Personal Data Collected

Depending on interaction with the Site, the following categories of personal data may be collected:

Information provided directly

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Account login details (if applicable)
  • Customer service communications

Order and transaction data

  • Purchase history
  • Payment confirmation details
  • Delivery information

Automatically collected data

  • IP address
  • Browser type and version
  • Device information
  • Website interaction and browsing behavior
  • Cookies and tracking technologies

3. Purpose of Data Processing

Personal data is processed for the following purposes:

  • Processing and fulfilling orders
  • Managing payments and deliveries
  • Providing customer support
  • Improving website performance and user experience
  • Preventing fraud and ensuring security
  • Sending marketing communications, where permitted

4. Legal Basis for Processing (GDPR)

Processing of personal data is based on one or more of the following legal grounds:

  • Performance of a contract – to complete purchases and deliver products
  • Legal obligation – to comply with applicable laws (e.g. tax regulations)
  • Consent – for email marketing and non-essential cookies
  • Legitimate interest – for security, fraud prevention, and service improvement

5. Email Marketing

Marketing emails may be sent when:

  • Consent has been given, or
  • A customer relationship exists and applicable law allows it

These emails may include:

  • Promotions and offers
  • Product updates
  • Brand-related information

Unsubscribing is possible at any time via the link included in each email.

6. Third-Party Services

The online store is hosted on Shopify, which provides the e-commerce infrastructure.

Personal data may be shared with third parties where necessary, including:

  • Payment providers (such as iDEAL and PayPal)
  • Shipping and fulfillment partners
  • Email marketing platforms
  • Analytics providers
  • Advertising platforms

These parties process personal data only to the extent required to perform their services.

7. Advertising and Tracking Technologies

Advertising services are used through Meta Platforms.

This may involve:

  • Use of cookies and tracking pixels (e.g. Meta Pixel)
  • Monitoring user behavior on the Site
  • Displaying personalized advertisements on external platforms

Certain data may be shared with these platforms to improve advertising performance and targeting.

Users can manage advertising preferences through browser settings and platform-specific privacy controls.

8. Cookies

Cookies and similar technologies are used to:

  • Ensure proper functioning of the Site
  • Store user preferences
  • Analyze traffic and usage
  • Personalize advertising

Consent for non-essential cookies is requested upon the first visit.

Cookies can be controlled or disabled via browser settings. Disabling cookies may impact website functionality.

9. Data Retention

Personal data is retained only for as long as necessary to:

  • Fulfill orders and provide services
  • Comply with legal obligations
  • Resolve disputes
  • Maintain business records

Marketing data is retained until consent is withdrawn or the user unsubscribes.

10. International Data Transfers

Personal data may be transferred and processed outside the European Economic Area (EEA), including through services provided by third parties.

When such transfers occur, appropriate safeguards are applied, including:

  • Standard Contractual Clauses approved by the European Commission
  • Transfers to countries with an adequate level of data protection

11. Data Protection Rights (GDPR)

Individuals located in the European Economic Area (EEA) have the following rights:

  • Right of access to personal data
  • Right to rectification of inaccurate data
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time

Requests can be submitted via: info@ocea.com

Identity verification may be required before fulfilling requests.

12. Data Security

Appropriate technical and organizational measures are implemented to protect personal data against unauthorized access, loss, or misuse.

However, no system can guarantee complete security.

13. Children’s Privacy

The Site is not intended for individuals under the age of 16. Personal data from children is not knowingly collected.

14. Complaints

Concerns regarding the processing of personal data can be submitted via info@ocea.com.

There is also the right to lodge a complaint with a supervisory authority, such as the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

15. Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in legal requirements or business practices. The most current version will always be available on the Site.

16. Contact Information

For questions regarding this Privacy Policy or data processing practices:

📧 Email: info@ocea.com
📍 Address: Jasmijnstraat, Den Haag, 2563 RR, Netherlands